Privacy Policy – AmpFi App LLC
Last updated: August 10, 2025
AmpFi App LLC (“AmpFi App,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile app, or services (collectively, the “Service”).
By using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Account Information: Name, email address, and billing details when you subscribe.
API Credentials: Exchange API keys you provide to enable the Service.
✅ We only request permissions necessary for spot trading and never request withdrawal permissions.
Usage Data: IP address, browser type, device info, pages visited, and log data.
Support Communications: Information you provide when contacting support.
2. How We Use Information
We use your information to:
- Operate and improve the Service,
- Connect to your exchange per your instructions,
- Process subscription payments,
- Provide technical support,
- Monitor security and prevent abuse,
- Comply with legal obligations.
3. Advertising and Analytics
We use third-party services (such as Google Ads, Google Analytics, Facebook/Meta Ads, and similar platforms) to market and improve the Service.
These partners may use cookies, pixels, or similar technologies to collect data about your interactions with our site and other sites. This data may include your IP address, pages visited, and actions taken (such as signing up or purchasing).
We do not share your API keys or trading data with these partners.
Learn how Google uses data: https://policies.google.com/technologies/partner-sites
Opt out of personalized ads: https://www.google.com/settings/ads or https://optout.aboutads.info/.
4. How We Protect Your Information
- API keys and sensitive data are encrypted at rest and in transit.
- Access is limited through role-based permissions.
- We maintain industry-standard administrative, technical, and physical safeguards.
5. Sharing of Information
We do not sell or rent your personal information. We may share information:
- With trusted service providers (e.g., payment processors) bound by confidentiality,
- When required by law or legal process,
- In connection with a merger, acquisition, or sale of assets.
6. Your Responsibilities
- Keep your API keys confidential,
- Regularly review your exchange account permissions,
- Notify us immediately if you suspect unauthorized use.
7. Your Rights
Depending on your location, you may request:
- Access to your data,
- Correction or deletion of data,
- Restriction of processing,
- Opt-out from marketing communications.
To exercise these rights, email io@ampfi.app.
8. International Users
If you access the Service from outside the U.S., your data may be transferred to and processed in the U.S.
9. Data Retention
We retain information only as long as needed to provide the Service and meet legal obligations. Upon account closure, we delete or anonymize data unless retention is required by law.
10. Children’s Privacy
The Service is not intended for children under 18. We do not knowingly collect data from children. Contact us if you believe a child has provided information.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or through the Service.
12. Contact Us
AmpFi App LLC
701 Tillery Street Unit 12-3272
Austin, Texas 78702
United States
Email: io@ampfi.app